case study of Bed Bug in hotel.
Help me study for my Social Science class. I’m stuck and don’t understand.
/0x4*
Please read the following case study and answer the eight discussion questions at the end: HSTM 4465-Bed Bug Case Study.pdf
You are expected to thoroughly answer these questions and use outside resources to support your reasoning. A simple sentence will not suffice as a response. Each question will be worth 3.75 points. The remaining 10 points will account for you utilizing outside resources and properly formatting your document according to APA guidelines.
Rubric
Bed Bug Case Study
Bed Bug Case Study
| Criteria |
Ratings |
Pts |
|
This criterion is linked to a Learning OutcomeUsage of Resources
|
| 5.0 pts
Full Marks
Student used adequate outside resources to support their reasoning.
|
3.0 pts
Partial Credit
Student attempted to use outside resources but didn’t use them in all situations necessary.
|
0.0 pts
No Marks
No outside resources were used.
|
|
5.0 pts
|
|
This criterion is linked to a Learning OutcomeAPA Formatting
|
| 5.0 pts
Full Marks
Student used proper APA formatting throughout the document.
|
3.0 pts
Partial Credit
Student attempted to use APA formatting but had errors in one or more areas.
|
0.0 pts
No Marks
APA formatting was not used.
|
|
5.0 pts
|
|
This criterion is linked to a Learning OutcomeWhat service failures occurred?
|
| 3.75 pts
Full Marks
Student accounted for all of the service failures.
|
2.0 pts
Partial Credit
Student missed one or two service failures that occurred.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
This criterion is linked to a Learning OutcomeWhat needs to occur for successful recoveries to happen?
|
| 3.75 pts
Full Marks
Student provided a thorough response.
|
2.0 pts
Partial Credit
Student could have elaborated on the potential service recoveries.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
This criterion is linked to a Learning OutcomeWhat did the staff do correctly?
|
| 3.75 pts
Full Marks
Student provided a thorough response.
|
2.0 pts
Partial Credit
Student could have elaborated on the things the staff did well.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
This criterion is linked to a Learning OutcomeWhat did the staff do poorly?
|
| 3.75 pts
Full Marks
Student provided a thorough response.
|
2.0 pts
Partial Credit
Student could have elaborated on the things the staff did poorly.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
This criterion is linked to a Learning OutcomeWhat could have Hannah have done to help Charlie?
|
| 3.75 pts
Full Marks
Student provided a thorough response.
|
2.0 pts
Partial Credit
Student could have elaborated on the things Hannah could have done.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
This criterion is linked to a Learning OutcomeDid Craig make the right choice in how to handle Charlie?
|
| 3.75 pts
Full Marks
Student provided a thorough response.
|
2.0 pts
Partial Credit
Student could have elaborated on the things Craig did and/or could have done.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
This criterion is linked to a Learning OutcomeHow to be more prepared in the future?
|
| 3.75 pts
Full Marks
Student provided a thorough response.
|
2.0 pts
Partial Credit
Student could have elaborated more on how to prepare for future incidents.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
This criterion is linked to a Learning OutcomeCharlie’s actions after leaving: how might this impact the hotel?
|
| 3.75 pts
Full Marks
Student provided a thorough response.
|
2.0 pts
Partial Credit
Student could have elaborated more on what could potentially happen after Charlie left the hotel.
|
0.0 pts
No Marks
This question was not answered.
|
|
3.75 pts
|
|
Total Points: 40.0
|
case study of Bed Bug in hotel
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