Please address the questions below.
I’m studying for my Computer Science class and don’t understand how to answer this. Can you help me study?
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1. How does Ray’s strategic objective translate to the operational level, that is, what is his key operational objective(s) for the wholesale business line?
2. What performance drivers, that is, the internal capabilities (e.g., people, processes, and systems), and external factors need to be present to achieve operational success?
3. What are the risk factors that drive the uncertainty around achieving operational objectives?